Welcome page Returning Candidate? Log back in! Call Center Representative Job Locations US-MN-MINNEAPOLIS Location : City MINNEAPOLIS Location : State/Province MN Location : Postal Code 55401 Location : Country US ID 2025-120503 Type Regular Full-Time Category Administrative/Clerical Overview

Call Center Representative

SPAR, a worldwide leader in consumer solutions, is growing, and we want YOU to be part of our expanding team! We’re hiring Call Center Representatives who are passionate about delivering exceptional customer service.

If you thrive in a fast-paced environment, enjoy problem-solving, and have excellent communication skills, we’d love to hear from you.

 

Bilingual English/Spanish speakers are highly encouraged to apply!

 

Why Join Us?

Competitive Pay – Earn for your skills and dedication401(k) & Roth Retirement Plans – Secure your futureCareer Growth & Training – Invest in your professional development

Your Role:

Handle high-volume inbound and outbound callsProcess transactions, including credit card paymentsResolve customer concerns professionally and efficientlyMaintain detailed order notes within our systemRequest and deliver COIs (insurance documents)Use Text Request Software to communicate with customers and techniciansUtilize Google Maps for geographic order managementCross-train as a Dispatcher and provide support when needed

What You Bring to the Team:

Strong verbal & written communication skillsAbility to multi-task in a fast-paced settingExcellent problem-solving & active listening skillsAttention to detail & accuracy in order processingCustomer-focused mindset with empathy and patienceAdaptability & initiative to take on new challengesBilingual in English & Spanish is a plus!

Additional Requirements:

Dedicated, quiet, and distraction-free work areaHigh-speed internet connection for seamless communicationFlexible availability to accommodate business needs

Ready to join a dynamic and innovative team?

 

APPLY TODAY!

 

DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.

 

SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies.  We offer end-to-end services to ensure our client's product is available and presented most compellingly.  We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.

 

SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

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