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MO-SSM Health Patient Business Services

Worker Type:

Regular

Job Summary:

Answers incoming calls and performs triage of inquiries.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.Collects relevant caller data to assist with measurement, tracking and reporting activities.Track inquires, questions and answers and provide resolution.May perform clerical or administrative duties.Performs other duties as assigned.

EDUCATION

High school diploma or equivalent

EXPERIENCE

No experience required

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

8565000125 STLPO Centralize Contact Center

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.