Call Center Specialist
***POSITION LOCATED IN PHOENIX, AZ***
HYBRID WORK SCHEDULE AFTER TRAINING PERIOD AND BASED ON PERFORMANCE
Schedule: 8:00 am- 4:30pm with Monday and Tuesday off
The Job: Call Center Specialist (much like AAA for cars…no mechanical experience needed)The Pay: $21 per hour ($31.50 per hour when on OT)The Location: 2200 S. 75th Ave, Phoenix, AZ 85043 (near the intersection of Lower Buckeye and S. 75th Ave)What we offer our Call Center Specialist:
401(K) Company Match Overtime EligibleMedical, Dental, Vision, Disability, Supplemental and Life Insurance, Health and Dependent FSAEmployee Assistance ProgramPaid Time Off Employee Stock Purchase PlanEmployee Discounts Tuition Assistance ProgramsImmediate holiday payContinual hands-on training
Accelerate your Career!
Our Breakdown Specialist is responsible for resolving equipment issues with drivers and vendors when breakdowns occur. They're required to make safe, cost-effective decisions that get our equipment back up and running in a timely manner
Job Responsibilities: What you will do
Answer all Advanced Contact Team (ACT) department inbound calls including vendor, breakdown, fuel, lumper, etc.; gather and document available pertinent information to initiate/create a claim or repair order, as well as notify appropriate response personnel. Facilitate necessary repair of equipment during breakdown and accident repair cycles; obtain maximum equipment utilization to minimize overall costs.
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Qualifications: What you need to bring
What we offer:
Competitive starting salary commensurate with experience.Potential bonus pay based on company performance.Opportunities to volunteer and give back to local communities.Comprehensive Benefits Package which includes:401(K)Medical, Dental, Vision, Disability, Supplemental and Life InsurancePaid Time OffEmployee Stock Purchase Plan
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.