**General information** **Ref #** 19232 **Remote?** No **Ally and Your Career** * Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? **The Opportunity** Location: Lewisville, TX Are you looking for a challenge that will highlight your problem-solving, analytics and leadership skills? If yes, the CAM Recoveries - Monitoring and Oversight Supervisor might be the role for you! A day in the life of the Monitoring and Oversight Supervisor would include end to end testing of business processes to identify and mitigate risk, including but not limited to: * Testing and evaluating the design of process controls and report findings (Ongoing, estimated 75% of daily effort) * Validating controls performed by others and report findings (Ongoing, estimated 10% of daily effort) * Analyzing and identifying complaint/dispute trends and report findings (Ongoing, estimated 10% of daily effort) * Recommending process/monitoring improvements (Ongoing, estimated 5% of daily effort) * Developing and coaching direct reports (Ongoing 100% of daily effort) * Establishing ongoing monitoring and feedback routines (Ongoing, 100% of daily effort) **The Work Itself** * Basic understanding of internal control concepts. * Review and research suspect items and/or transactions and report suspicious activity as required. * Performs routine compliance tasks and deals with routine compliance issues, typically concerning documentation, reporting, etc. * May assist in monitoring regulatory issues. * Follows established guidelines and procedures. * Applies knowledge of company policies and standard practices to resolve problems. * Analyzes issues and uses judgment to make decisions. * Escalates non-standard problems or issues. * Recommends enhancements where necessary to support the corporate and bank objectives * Collect, compiles and analyzes data results from escalated issues. * May recommend changes which can create efficiencies and/or streamline processes. * Prepares quantitative and qualitative reports, which track information and measure results for comparison to standard metrics. * Miscellaneous duties as assigned. **The Skills You Bring** * At least 2 years of experience with Risk and/or Compliance Monitoring * Bachelor's Degree preferred. * Detail-oriented, deadline driven, self-directed and organized individual preferred. * Good written and verbal communications skills preferred. * Ability to understand risk and control concepts. * Willingness to work and interact with others in team environment. * Working knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) #DFS **How We'll Have Your Back** * Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. **_Base Pay Range:_** An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. **Emerging:** 55000 **Experienced:** 67500 **Expert:** 80000 Incentive Compensation: This position is eligible to participate in our annual incentive plan