**Description** At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move are constantly redefining what’s possible — and we’re proud to back each other every step of the way.  American Express is one of the world’s leading payment companies and provides customers with access to products, insights and experiences that enrich lives and build businesses. Our “closed-loop” network includes card-issuing, merchant-acquiring and card network businesses. Around the world we provide financial products and services to a broad range of customers, including consumers and businesses of all sizes. Founded in 1850 and headquartered in New York, American Express has a heritage built on service and sustained by innovation.  When you join #TeamAmex, you become part of a diverse global community of over 60,000 colleagues. Your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future. You’ll have the opportunity to develop a range of skills and networks, collaborate on challenging projects that deliver value to our business and customers, learn about our award-winning culture and network across our diverse business units and regions. You’ll become part of a collaborative and inclusive workplace as you build on your technical and interpersonal skills, hear from senior leadership through our Global Speaker Series, be responsible for your own live project, and learn first-hand how we deliver for our customers. **American Express** , global leader in payment services, is looking for a university or master student to support the Marketing Operations team in PAYBACK, the leading multi-loyalty program and multichannel marketing platform, belonging to the American Express Group. **What you will need to succeed** + You are a student or new graduate in Economics,Digital Marketing, Engineering + Fluent in Italian, English, both written and oral; + Good knowledge of Office tools (in particular Excel and PPT); + Excellent communication skills; + Strong motivation with good interpersonal skills and teamworkattitude; + Attention to details and strong analytical skills; + Curiosity and time management **He/she will be involved in the following** **activities** **:** + Supporting analysis and reporting activities related to all Operations dimensions, including Voice of the Customer results + Supporting in Complaints Analysis, Reporting and Tracking activity + Leading one special project in Marketing Service (optional) + Supporting Operations team in Campaign Management activities with focus on website and app advertising testing and go live + Performing quality assurance and testing for Direct E-mail Marketing (DEM) + Overseeing invoice management and cost allocation for external vendors The intern will be able to understand and learn how to work in a dynamic working environment, collaborating closely with different teams, while deepening marketing contents, such as campaign set up, campaign automation, AD server performance enhancement, and Customer Service Quality performance. **More information:** + Location: Rome + Starting Date: 7 April 2025 + Duration: 6 months internship with potential 6 months renewal + Hours: 39 hours per week **Qualifications** We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + Support for financial-well-being and retirement + Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + Generous paid parental leave policies (depending on your location) + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. **Job:** Campus **Primary Location:** Italy-Roma-Roma **Schedule** Full-time **Req ID:** 25002800