Job Title Campus Visits and Orientation Coordinator Agency Texas A&M University - Corpus Christi Department Division of Enrollment Management Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) ! PURPOSE The Campus Visits and Orientation Coordinator plays a key role in supporting the university’s enrollment and retention goals by facilitating a warm welcome to Texas A&M-Corpus Christi for new students while promoting student engagement, retention, and success. DESCRIPTION Functional Area 1: Orientation Program for New Students and Their Families Percent Effort: 40% + Assist in the planning, coordination, and execution of orientation programs for first-year, transfer, and international students. + Support the recruitment and training of student orientation leaders, helping prepare them to facilitate sessions and welcome new students. + Coordinate logistics for orientation events, including scheduling, venue setup, and technology needs. + Serve as a point of contact for students and families, providing information and resources to support their transition to campus. + Provide quality customer service in-person, over the phone, and via email to prospective students and stakeholders by supplying accurate information regarding TAMU-CC's orientation programs. Manage departmental email inboxes for inquiry emails to direct prospective students to event registration and resources. + Coordinate new student orientation registration via technology portal and student record information system. + Maintain promotional collateral closet and inventory of prospective student marketing materials. Coordinate ordering with department director. + Gather feedback from students and families to assess program effectiveness and implement improvements. Functional Area 2: Campus Visits & Welcome Center Support Percent Effort: 40% + Supervise the daily operations of the campus Welcome Center, ensuring a welcoming environment for visitors. + Train and manage student staff, including ambassadors, ensuring excellent customer service and adherence to university policies. + Coordinate and schedule campus tours, responding to inquiries and managing logistics. + Support the recruitment, training, and supervision of student ambassadors who lead campus tours and engagement activities. Serve as advisor and facilitator for the Island Ambassador program. + Maintain visitor resources, marketing materials, and promotional items for prospective students and guests. + Maintain accurate records and reports related to campus visits, including attendance, feedback, and resource use. + Provide customer service via phone, email, and in-person interactions, addressing inquiries related to university programs, admissions, and student services. Functional Area 3: Recruitment and Admission Event Support Percent Effort: 20% + Assist with the organization and execution of recruitment and admission events, such as open houses and admitted student days. + Assist in event logistics, including space reservations, catering, technology setup, and guest communications. + Serve as an on-site coordinator during events, ensuring smooth operations and a welcoming atmosphere. QUALIFICATIONS + Bachelor’s degree + Two (2) years of related experience + Experience in student programming, admissions, recruitment, event coordination, or a related area (internships, volunteer work, or student leadership roles accepted). + Proficiency in Microsoft suite, and typical modern computer programs. + Ability to learn CRM and event management systems. + Ability to manage multiple tasks and meet deadlines in a fast-paced environment + Strong understanding of event logistics and planning. + Excellent communication, organizational, and interpersonal skills. + Strong customer service skills and enthusiasm for working with students and families. PREFERRED QUALIFICATIONS + Master’s Degree in Higher Education Administration, Student Affairs, or a related field. + Experience supervising and training student staff or volunteers. + Familiarity with CRM systems and event management platforms. + Familiarity with university admissions, student transition programs, or event planning + Bilingual or multilingual skills. SALARY: Up to $44,000/annually, approximately. + $3,666.67 /monthly. BENEFITS (rules, policies, eligibility apply) From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) + Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: + Employee and Spouse + Employee and Children + Employee and Family coverage + Dental & Vision + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) Work Life Solutions: + Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php) + Public Loan Forgiveness + Book scholarships + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php) + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) + Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php) + 8+ hours of vacation paid time off every month. + 8 hours of sick leave time off every month. + 8 hours of paid time off for Birthday leave. + 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.