**The Role** + Gain a thorough understanding of the plan design + Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information + Work cooperatively with other team members to complete tasks and to ensure unified delivery of services + Learn and use Excellence tools and concepts to ensure efficient and quality output + Adhere to plan documents and government regulations in administering plans + Perform established quality control standards and meet established performance targets + Complete assigned cases using established procedures and in a timely manner + Meet productivity/utilization goals as well as meet established efficiency standards + Actively participate in team meetings and training activities + Follow and update documentation materials as directed **The Requirements** + A graduate of Mathematics, Statistics, Finance, Accounting or other related courses + Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants’ information + Knowledge on benefits administration, plan administration or insurance processing is a plus + Passion for solving problems and sharing solutions to exceed the standards of the client + Ability to be a self-starter and work independently, but also cooperatively in a close team environment + Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus + Intermediate working knowledge in MS Excel + Professional and responsible approach to work, clients and colleagues + Ability to organize and prioritize with strong attention to details + Excellent oral and written communication skills + Ability to complete multiple projects within established deadlines + Work experience with US counterparts preferred + College degree holder + Work Mondays thru Fridays WTW is an Equal Opportunity Employer