Req ID: 313392
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Canadian Public Sector Management Consultant to join our team in British Columbia (CA-BC), Canada (CA). ***This is a REMOTE BC-based role (preferred locations Victoria, Vancouver, Calgary, Edmonton).
Who We Are:
NTT DATA America strives to hire exceptional, innovative, and passionate individuals who want to grow with us. Our Consulting team of uniquely positioned individuals with deep industry expertise focuses on assisting executives in overcoming the barriers of business and digital transformation. Our focus is driving measurable business outcomes for our clients and their customers through defining business and technology strategies and executing organizational transformations and applying innovative industry solutions developed by NTT DATA Services and our partners. Our work improves people’s lives in direct and measurable ways. Learn more about how we partner with our Consulting clients: https://us.nttdata.com/en/services/consulting-services
How You’ll Help Us:
Your role as a Canadian Public Sector Management Consultant is integral to our mission of delivering superior consulting services that enable provincial government ministries to achieve operational excellence and drive sustainable growth. By leveraging your skills, expertise, and leadership, you will play a pivotal role in making a lasting impact on our firm and the clients we serve.
How We Will Help You:
Joining NTT DATA is not only a job, but a chance to grow your career. Joining our team as a Canadian Public Sector Management Consultant means embarking on a journey where your professional growth and success are our priorities.
Why the Role Is Important:
The Canadian Public Sector Management Consultant plays a crucial role in driving operational excellence and improving outcomes. Join us in making a meaningful impact in optimizing operations and delivering exceptional value to our clients and the communities they serve.
Once You Are Here, You Will:
Analyze, define standards and optimize business processes, including designing new and redesigning existing business processes to generate improvements in performance measures.
Business Requirements Definition — Discover, analyze, define, and document the requirements that are related to a specific business objective or set of objectives.
Analysis of Business Benefits and Benefits Realization — Lead and support the process of organising and managing, so that investment in change achieves the benefits forecasted. This includes identifying the specific expected business and outcomes derived from business process and system changes. Measuring and objectively monitoring the achievement (or realization) of benefits is required.
Business Architecture Analysis and Design — Analyze and develop the design, structure, and behavior of the current and future states of an enterprise to provide a common understanding of the organization.
Organizational Design - Facilitate the design, development and deployment of robust business models and operating models, including:
Develop corporate-wide organizational architecture Document current business models and lifecycles Identifying key roles, responsibilities and accountabilities Prepare optimum future state organizational models with recommended roles and functions Assist in the filling of the roles by creating job descriptions, evaluation and selection matrices Facilitate the development and documentation of key functions, processes and services Assist the deployment of new servicesDevelop Service Management Frameworks/Models – Lead and facilitate the design, development and deployment of service management frameworks and models:
Document current state Service Management frameworks and models Document Service Profiles Facilitate the design, development and deployment of key Service Management roles, functions and processes Integrate this work with other related work for our clients Work with our clients to create deployments plan for Service ManagementBusiness Transformation Support – support our clients with business transformation initiatives, including People and HR Management and Financial Management
Strategic Planning – including development of Strategic Plans and Roadmaps for:
Digital Transformation Enterprise Systems Enterprise Business Goal and Objectives Technologies (e.g. GenAI Adoption) Business Architecture (in conjunction with Technology Architecture)Business Program Evaluation – Develop logic models and evaluation frameworks in support of assessing program/initiative efficiency, effectiveness and expansion
New Program Development – including:
Developing Program scope and approach Build Program accountabilities and responsibilities Establish Key Actions – 30-60-90 day plansPrepare Communication and Presentation Material - Create material suitable for senior executive audiences that can be shared with stakeholders, technology leadership, business leadership, and others regarding updated vision, priorities, challenges, etc.
Required Qualifications:
8+ years of business consulting experience involving diverse technology and senior management stakeholder communities
5+ years of Public Sector business consulting experience
2+ years of experience as a technology project manager leading major projects of large scale and complexity that have multiple project delivery components to address business challenges and achieve organizational change goals and objectives as part of a business transformation program.
Experience with support of funding requests including business case and government capital acquisition processes
Experience in the strategic planning of transformation projects with the outcome of program and service modernization, integrating Service Design and Lean approaches to achieve benefits
Preferred Skills:
Familiarity with Enterprise IT Architecture
Familiarity with Organizational Communications and Change Management
Experience with Public Sector Procurement
CMC designation
PMI certification
Ideal Mindset:
We seek individuals who embody the following mindset:
Strategic Vision: You possess a strategic mindset with the ability to envision long-term goals and develop actionable plans to achieve them. You can analyze complex challenges and devise innovative solutions that drive meaningful change and sustainable results with complex, multi stakeholder strategic business and technology evaluation and planning.
Client-Centric Focus: You prioritize understanding and meeting the unique needs of our clients. You approach client engagements with empathy, professionalism, and a commitment to delivering tailored solutions that exceed expectations and build lasting partnerships through relationship building, change management, and executive decision-making support.
Analytical and Problem-Solving Orientation: You have strong analytical skills and a data-driven approach to problem-solving. You excel in analyzing data, identifying trends, and translating insights into actionable recommendations that drive operational improvements and financial success in tactical systems project and program planning, budgeting, and management.
Collaborative Leadership: You thrive in collaborative environments and excel at leading diverse teams toward common goals through establishing collaborative relationships with executives. You foster an inclusive and supportive work culture that values teamwork, mutual respect, and the collective achievement of objectives associated with organizational change during implementations.
Adaptability and Resilience: You embrace change and thrive in dynamic environments. You demonstrate resilience in overcoming challenges, adapting to shifting priorities, and maintaining focus on achieving project milestones and client objectives.
Continuous Learning and Growth: You possess a growth mindset and actively seek opportunities for professional development and knowledge enhancement. You stay informed about industry trends, best practices, and emerging technologies to remain at the forefront of your field.
Innovative Thinking: You are innovative and forward-thinking, always seeking new ways to drive efficiency, effectiveness, and innovation. You embrace creativity and leverage technology to deliver transformative solutions that address current challenges and anticipate future needs.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $118,000-$198,000 CAD. This range reflects the minimum and maximum target compensation for the position across all BC locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a retirement savings program with company match, and additional voluntary or legally-required benefits.
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