Jakarta, Indonesia
12 days ago
Capability Specialist - bp Castrol

Entity:

Customers & Products


Job Family Group:

Business Support Group


Job Description:

KEY ACCOUNTABILITIES :

Work with the sales leadership to develop the capability road map for the regional across the automotive and industrial business – including capability requirements for channel partners

Work closely with the P&C team to identify the right programs and tools for delivering the capability development plan for the sales team in line with the region roadmap

Create standardisation in deployment, leverage digital and outsourcing where possible

Deploy programs through the sales team, SMEs and external trainers as required

Manage the relationship with relevant suppliers for converting content for local use - context and language as well as with external trainer(s) identified for delivery

Provide targeted coaching to first time sales managers in order to continuously improve their effectiveness and build technical and managerial capability

Create a training calendar for markets in the PU and organize delivery of the training programs through – self serve platforms, relevant SMEs including those in Sales, 3Ps where identified in line with global framework

Evaluate the effectiveness of these training programs and redevelops content/format where necessary

Share best practice across the Castrol capability network

REQUIRED QUALIFICATIONS :

Education

University degree essential

An post graduate degree would be value added

Experience

Considerable business experience including customer management

Sales experience - preferably across direct and indirect channels

Experience in markets in the regionalpreferred

Skills & Competencies

Sales Coaching - Mastery

Customer Training - Mastery

Customer promise execution - Skilful application

Customer relationship management - Skilful application

Customer value proposition development and engagement - Skilful application

Sector, market, customer and competitor understanding - Skilful application

Offer and product knowledge - Skilful application

Why Join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.


Travel Requirement

Up to 25% travel should be expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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