The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Captain Server at Carbone, you will play a pivotal role in delivering an extraordinary dining experience to our guests. You will oversee the dining room operations, ensuring seamless service and maintaining the highest standards of hospitality. Your attention to detail, exceptional communication skills, and passion for hospitality will contribute to the overall success of our restaurant.

THE STARTING RATE: $15.0733 plus tips

THE DAY-TO-DAY:

Provide warm, personalized, and attentive service to all guests.

Anticipate guest needs and exceed expectations to ensure a memorable dining experience

Handle guest inquiries, requests, and concerns promptly and professionally

Lead and motivate the front-of-house team to deliver exceptional service

Train, mentor, and coach back servers to uphold Carbone’s service standards

Coordinate with the kitchen team to ensure smooth communication and efficient service

Manage the flow of the dining room, seating guests efficiently, and maximizing table turnover

Collaborate with the host/hostess team to optimize seating arrangements and accommodate special requests

Ensure the presentation and quality of food and beverages meet Carbone’s standards

Conduct regular checks to ensure cleanliness, organization, and proper setup in the dining room

Address any issues or discrepancies promptly to maintain a flawless dining experience

Promote menu items, specials, and beverage offerings to enhance the guest experience and increase sales

Encourage upselling techniques among servers to maximize revenue opportunities

THE IDEAL CANDIDATE:

2+ years prior relevant experience in fine dining venue or gourmet service

Proven experience as a server or captain server in a high-end restaurant environment

High School diploma, GED, or equivalent educational experience

Ability to work to work varied shifts, to include weekends and holidays

Extensive knowledge of Italian cuisine, wines, and spirits is highly desirable

Exceptional interpersonal and communication skills

Strong leadership abilities with a collaborative and team-oriented approach

Ability to thrive in a fast-paced, high-volume environment

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14917

Are you ready to JOIN THE SHOW? Apply today!