As a Car Care Manager for AAA, you'll oversee operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of managing a state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today!

Location Address: 5486 North Hamilton Road, Columbus, OH 43230

At AAA, your success is our success. As a Car Care Manager, we can offer you:

Competitive base salary depending on experience, plus opportunities for monthly bonuses bases on store performance!

Our Store Managers work a total of 5 days each week, with Mondays, Friday & Saturdays typically required. You’ll get Sundays off each week, and another day during the week off dependent on business need.

Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.

Over 2 weeks of Paid Time Off accrued during the first year of employment

8 Paid Holidays each year

401(k) plan with up to a 7% Company Match on retirement contributions

FREE Company-Paid Life Insurance

Tuition Reimbursement (up to $5,250 per year)

FREE AAA Premier Level Membership

An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment

Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!

What our Car Care Managers do:

Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates to meet changing business needs.

Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis.

Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management.

Act as “Health & Safety” Officer for location.  Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines.  Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales.

What you will need to succeed:

Associates Degree or equivalent education/experience preferred.  

Six years’ experience in the automotive industry, or equivalent, including three years in a management role.

National Institute of Automotive Service Excellence (ASE) certification preferred.

Must possess and maintain a valid operator’s license, five (5) years driving experience with an excellent record and the ability to operate both automatic and manual transmissions on passenger vehicles and light and medium duty trucks.

Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications.

The ability to complete satisfactory Pre-Employment Screenings (background check and drug screening) if offered the position.

Authorized to work in the USA.

 AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

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