About CITI

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.

Analytics and Information Management (AIM)

Citi AIM was established in 2003 and is located across multiple cities in India – Bengaluru, Chennai, Pune and Mumbai. It is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. It identifies fact-based opportunities for revenue growth in partnership with the businesses. The function balances customer needs, business strategy, and profit objectives using best in class and relevant analytic methodologies.

What do we do?

The North America Consumer bank information management team provides reporting and business Insights support to help the business monitor/size the impact of various business strategies, campaigns and portfolio actions.

The team helps the business take strategic decisions based on lots of data exploration, thorough understanding of business needs backed by structured thinking.

Few notables among the multiple areas that we work in:

Cutting Edge Data, Analytical, Modelling Tools and Platforms – Build, Setup and adopt cutting edge technologies and technology platforms to improve analysts efficiency, time to market and controls.Business critical Dashboards: self-explanatory and detailed dashboards to review the portfolio health with the business leaders with analytical backing of particular trends of interestAssessing Campaign Impacts: Understand the campaign setup and through data exploration get the actual campaign performance in terms of P&L. Using the data put together a solution to optimize the marketing spends based on campaign performance.Opportunity sizing: Help the business with sizing the impact of various regulatory / market / business / strategic changes to the portfolioProcess Efficacy: Periodically review existing process and identify potential ways to streamline the processBusiness Intelligence Tools: Deploy existing reports to other advanced reporting platforms

In order to achieve the best in class analytical solutions across business units we use the best in class tools and technology.

What’s expected from you?

Working with large and complex data sets for the purposes of analysis/validation, leveraging relevant programming tools (e.g., SQL, SAS, SAS Macro), level – proficient/ done certifications.Has understanding of Credit card business financials like P&L itemsHas experience in analyzing Credit card portfolio, especially knowledge in interest rates, fees, interchange, penalty etc.Work closely with business partners in building, implementing, tracking project validation process.Interact regularly with business partners to understand their strategic priorities, develop context, proactively design and propose solutions.Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/ sensitive information.

Skillset you should possess

The most important skill that our analyst should possess is their love for data and their eagerness for new challenges & solving new problems. Apart from these, they should also have the following skillset

Basic Qualifications

Degree in computer science, engineering, mathematics, operations research or other quantitative field and strong relevant industry experience2 - 5 years relevant experienceAdvanced process management skills, organized and detail orientedCurious about learning and developing new skillsetsPositive outlook with a can-do mindsetUnderstanding of statistics and probabilitiesGood communication skills with ability to write proper documentation, and team playerAbility to work on projects without continuous supervision in individual capacityExperience in working on Credit Cards and Retail Banking products is a plusControl orientated and Risk awareness

Other details

Location: Bangalore, IndiaEmployment: Full TimeIndustry: Credit Cards, Financial Services, Banking

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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