**Overview** The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team, including but not limited to managing post-acute care referrals, direct communication with patients/families, post-acute care agencies, and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies, standards of practice, and Federal and State regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of: Compassion, Inclusion, Integrity, Excellence, and Collaboration. **Responsibilities** The Care Coordination Assistant, under the direction and supervision of clinical staff performs the following functions: + Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials. + Communicate and collaborate with interdisciplinary team, patients, and family to facilitate care progression. + Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care. + Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance. + Manage transportation referrals as requested. + Comply with confidentiality policies, HIPAA regulations, and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement, payment or referral. + Ensure compliance with hospital policies, standards of practice, applicable Federal or State regulations pertaining to their role, and contribute to the identification of opportunities for process improvement. **Qualifications** **Required Education and Experience** + Associate (two-year) Degree in Business/Health-Related field or High School Diploma with Medical Assistant or Certified Nursing Assistant certificate or experience in a healthcare setting. + Bachelor’s degree, LVN/LPN, BSW preferred. + At least 3 years previous experience in health care, care coordination, utilization review, and discharge planning or similar healthcare setting is required. + Experience supporting clinicians in demanding and fast paced patient care environments. + Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills. **Pay Range** $18.74 - $25.77 /hour We are an equal opportunity/affirmative action employer.