Essential Functions of the position are detailed below and include any physical requirements below that. Works independently and consistently exercises discretion and sound judgment in engaging and assessing the complex needs of elderly or frail clients by gathering information and developing their care plans. May work in a hospital, agency site or conduct home visits Conducts intake assessments for new program participants within prescribed time frame and provides case management services, by informing clients and their families of the benefits and services they may qualify for and assists in obtaining such services. Completes necessary documentation for program services in the prescribed time frame. Responds to clients, authorized representatives, collateral contacts, and other contacts within 24 hours Creates professionally written and effective care plans which appropriately match the needs of clients following the standards and guidelines of the funders, contractors, and governmental regulations Makes appropriate referrals, monitors client services in the appropriate time frames, seeks supervisory guidance as required, documents services provided and completes billing as prescribed by the department Utilizes community resources and regularly contributes updates to these resources so that others might use them as well Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies Participates in program meetings and individual and group outreach and educationPLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day X Push and pull objects up to 25 poundsX Climb up and down up to 5 flights of stairs at a timeX Lift up to 25 pounds Other Requirements Comply with program and/or Agency requirements related to (check all that apply).X Background check, including any program specific requirements Physical examination TB Testing Drug TestingX Driver's License and reliable transportation Agency-specified automobile insuranceX Additional Requirements: Required to travel throughout the assigned communities to complete job duties Immediate Supervisor: Senior Care Coordinator SupervisorDirectly Supervises: N/AIndirectly Supervises: N/A Education and Experience Requirements: Relevant Education:Preferred: Bachelor's Degree Minimum: Bachelor's Degree Relevant Experience:Preferred: 3 yearsMinimum: N/A Certification/Licensure:Preferred: Illinois Department of Aging Certification Minimum: Illinois Department of Aging Certification upon hire