The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.

This is a full-time position working M-F from 7:30 am - 4:00 pm out of our Edina and Oakdale locations.

Preventive Cardiology Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions: Provide communication and liaison between providers and patients Screen all patient calls and respond to patient in a timely manner. Accurately and efficiently schedule new and existing patients’ clinical appointments, imaging, consults, and any other tests ordered by physician. Process orders accordingly. Verify and document insurance information as defined by current business practices Maintain a working knowledge of health care plan requirements and health plan networks. Contact insurance companies for coverage of benefits and retrieval of pre-certification for diagnostic tests. Coordinate the transmission and acquisition of patient records Maintain Physician schedule, communicating changes appropriately Additional functions may include: Patient Services Representative Any and all other duties as assigned

Education and Experience Requirements:

High school diploma/GED or equivalent Administrative or medical office experience preferred Medical terminology knowledge strongly preferred Customer service experience

Essential Requirements:

Ability to:

Comply with company policies, procedures, practices and business ethics guidelines. Complete job required training. Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) Demonstrate prompt and reliable attendance Work in the clinic, office or surgery center during business hours  Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines Communicate and interact in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

Integrity - Do the right thing and take responsibility for what you do and say Service - Consistently contribute to deliver an exceptional experience Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

Clinic/office/surgery center setting

Notes:

Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.