Care Coordinator (Queens)
New Horizon Counseling Center
The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical co morbidities and/or co-occurring substance abuse disorders. Advocate for and support the client, engage with community agencies/health care providers and others on his/her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations.
Responsibilities:
+ Provide clinical support to the Team by providing consultation, education information around conditions, interventions, resources to maintain focus on outcomes and best practices.
+ Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources.
+ Follow up with hospital care teams during admissions and discharges to facilitate discharge planning and arranging outpatient follow-up
+ Assist with applications for benefits such as SNAP, SSI/SSD, HEAP
+ Identify and address social determinants of health such as: food insecurity, transportation, housing
+ Provide face-to-face outreach, engagement and service planning in the field.
+ Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
+ Provide crisis intervention and follow-up.
+ Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure.
+ May be assigned other tasks and duties reasonably related to the job responsibilities.
Requirements:
Bachelor's Degree in one of the following fields:
Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered.
Experience:
+ One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community.
+ You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation
+ You must have excellent interpersonal and time management skills.
Preferred:
+ Knowledge of Medicaid, Social Security, and other entitlements
+ Bilingual (Spanish)
Benefits:
+ Competitive Salary
+ Medical/Dental
+ 401k (with company match)
+ Profit Sharing
+ Employee Referral Program
+ Lunch and Learn Workshops
+ Supplemental Benefits
+ Paid Time off
+ Holiday Pay
Job Type: Full-time
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