**Job Description** Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Hawai‘i Health Partners is a physician-led accountable care organization with the goal of providing high quality care, increased efficiency and optimal patient health. We believe that greater clinical integration, collaboration and shared accountability among a network of independent physicians, employed Hawai‘i Pacific Health physicians, and Hawai‘i Pacific Health hospitals and clinics will create better health outcomes for the people of Hawai‘i. As a Care Management Coordinator in our Complex Care department, you will provide quality metrics support for primary care physicians under Hawai‘i Health Partners. In this role, you will review patients’ available data, including clinical/claims history, outpatient treatments, medications, medical benefits from electronic medical records (EMR), chart reviews, or other information to assist in monitoring and facilitation adherence to approved standards of practice and protocols. We are looking for someone detail-oriented and attentive, with strong communications and patient care skills and a commitment to creating a healthier Hawaii. **Location:** Kauai Medical Clinic, Lihue, HI **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular FTE: 1.000000 **Bargaining Unit:** Non-Bargaining Starting Hourly Rate: 20.73 **Exempt:** No **Minimum Qualifications:** High School Diploma or equivalent. Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR card. Current driver's license and valid Hawai'i auto insurance with short notice access to an automobile to conduct site visits, as required. One (1) year experience in providing direct patient care. **Preferred Qualifications:** Completion of an accredited Nursing or Social Work program. OR Certified Medical Assistant (CMA) or Assessment Based Recognition in Order Entry (ABR-OE) from the American Association of Medical Assistants (AAMA), OR Registered Medical Assistant (RMA) from the American Medical Technologists (AMT), OR Nationally Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT). Knowledge of Classification Procedural Terminology (CPT) and/or International Classification of Disease (ICD-10) Coding. Working knowledge of Electronic Medical Record (EMR). Advanced computer skills, including report generation and previous experience with coordinating patient care. EOE/AA/Disabled/Vets Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. **Position** Care Management Coordinator - Complex Care **Category** Medical Support Staff **Employment Type** Employee **Location** Kauai Medical Clinic, Lihue, HI **Req ID** 26183