The care manager is a grant-funded, fulltime position responsible for creating individualized care plans for patients. The care manager will ensure all healthcare providers involved are up-to-date with case information and collaborate with patients' families, friends, and caretakers to effectively share information. The care manager will continually develop a network of quality providers and keep accurate patient records, linking patients to community programs and entitlements, such as housing services and self-management programs. To ensure success, the care manager will guide patients through the healthcare system and cultivate relationships with healthcare providers with the ability to multitask in a dynamic environment and have excellent negotiation skills.
Responsibilities:
Creating and updating personalized care plans for patients. Collaborating with patients' families, friends, and social supports in developing treatment plans. Identifying and recruiting high-quality healthcare providers. Interacting with healthcare providers to facilitate patients' treatments. Ensuring patients’ treatment requirements are met. Suggesting alternative treatment plans when patients' services requests do not meet medical necessity criteria. Instructing and educating patients on procedures, healthcare provider instructions, and referrals. Linking patients to social services programs and entitlements such as transportation assistance and translation services. Conducting regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes. Maintaining records of case management activities. Qualifications/Requirements Bachelor’s degree in social sciences, social work, nursing, or a related field and/or Registered Nurse (RN) license. 2+ years of work experience in public health or related field. 1+ years of current case management experience. Certified case manager (CCM) license preferred. Proficient with Healthcare Management Systems and Microsoft Office Word and Excel. Outstanding communication skills, both written and verbal. Excellent organizational skills. Ability to travel locally. Spanish-speaking, a plus
Experience:
2+ years of work experience in public health or related field. 1+ years of current case management experience.
Education:
Bachelor’s degree in social sciences, social work, nursing, or a related field and/or Registered Nurse (RN) license.
Licenses / Certifications:
Certified case manager (CCM) license preferred.
Other:
Proficient with Healthcare Management Systems and Microsoft Office Word and Excel. Outstanding communication skills, both written and verbal. Excellent organizational skills. Ability to travel locally. Spanish-speaking, a plus
About Us:
Margaretville Hospital
Margaretville Hospital, in Margaretville, NY, is home to Delaware County’s most advanced critical-care access hospital. This 15-bed facility cares for more than 240 inpatients annually while performing 14,000 outpatient procedures each year. Margaretville Hospital was named one of the top 100 critical-access hospitals in the nation by the National Rural Health Association. It provides emergency care, ambulatory care services, laboratory testing, medical imaging, physical and occupational therapy, swing-bed rehabilitation programs, respite care, and board-certified specialist and wellness education.
Benefits:
We offer a comprehensive compensation and benefits package that includes:
Health Insurance Dental Vision Retirement Savings Plan Flexible Savings Account Paid Time Off Holidays Tuition ReimbursementApply Now External Applicant link Internal Applicant link