Job Title: Care Manager I Department: Child and Adolescent Care Coordination Reports to: Program Director, Supervisor Location: Hybrid/Field Based Travel: 75% travel to the Bronx, Manhattan, Queens, and Brooklyn Sched ule: Monday- Friday - 9-5; flexible to some evening hours to fit client availability Hourly Pay: $28.57-29.18 Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: Child & Adolescent Health Home Care Coordination is staffed with dynamic, youth health advocates. The aim of care coordination is to build well-working teams by ensuring that all parties are informed and effectively communicating, while also linking services that could further help a young person to achieve the best possible outcomes. The team’s approach to Care Coordination is oriented towards wellness, is family-focused, and supports a strength based, person-centered system of care. Care Managers ensure that the children and adolescents receive timely access to services, as well as, coordination and management of care across all systems: education, mental health, juvenile justice, child to adult. Duties/Responsibilities: Comprehensive Care Management: + Performs enrollment activities, such as providing families with objective and goals of Health Home enrollment and obtains necessary documents + Manage a caseload of 20 clients aged 0-21 and facilitates monthly sessions via a hybrid model: in-person at residents’ home, office-based, community based, school based etc. + Develops and monitors care plans through the use of assessment tools and progress notes to determine health needs of clients + Completes CANS-NY assessment for each client + Performs monthly required contacts based on level of care/need + Completes necessary documents for monthly care management billing to Health Home/Managed Care Organization + Completes all trainings related to Compliance, Quality Assurance, Care Coordination as needed on a yearly basis Care Coordination and Health Promotion: + Coordinates between Vibrant, caregivers, and community providers to deliver health care services including: primary and specialized care, dental care, optical, behavioral health, and pharmacologic services + Supports medical/behavioral health treatment recommendations + Monitors change in client’s condition/functioning that necessitates treatment and service changes + Ensures timely access to care and supports continuity of care + Shares the care plan across a multidisciplinary team and participates in case conferences with clients and stakeholders + Collaborate with caregivers and providers as to the success of the care plan + Identification of available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services. + Work with socially, economically, culturally, and ethnically diverse groups in a mutually respectful manner using a strength-based and flexible approach + Other duties as assigned Required Skills/Abilities: + Relevant experience or knowledge and experience in serving children and families in child welfare, developmental disabilities, mental health, school, healthcare and / or other systems as well as those receiving preventive services + Some experience or knowledge of providing service coordination and information, linkages, and referrals for community-based services + Knowledge of the provision of health care in a variety of settings + Utilization of electronic health records and platforms to ensure comprehensive documentation + Ability to work directly with a diverse population consisting of Severely Emotionally Disturbed (SED), Medically Fragile, Division of Juvenile Justice, Developmentally Disabled (DD) Required Qualifications: + Bachelor Degree + 1-2 years of relevant experience performing similar responsibilities + Child and Adolescent Needs and Strengths Assessment (CANS) Certification within first 60 days + Knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Google drive + Knowledge or ability to work within multiple data systems + Strong written and verbal communication skills + Knowledge of crisis management Physical and Sensory Requirements: + Ability to work collaboratively with staff, residents, service providers, families, and others + Ability to respond to telephones and other auditory stimulation + Ability to commute to clients Vibrant Emotional Health is committed to the full inclusion of all qualified individuals. As part of this commitment, Vibrant will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact People Operations. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.