Key Responsibilities:

Core Network Expertise:

Deep understanding of core network technologies for mobile telecommunications, including LTE/VoLTE/VoWiFi/5G. Experience with Telco/Public Cloud (CNF and VNF) and IP Connectivity.

Protocol Knowledge:

Proficiency in various protocols, including TCP/IP, Routing/Switching, Network Security, Network Management, DNS, Radius, LDAP, MAP, Diameter Policy Control and Charging, and Radius.

Troubleshooting Skills:

Advanced troubleshooting skills in IP, Unix, or Linux. Ability to utilize network analyzers and tools to diagnose complex network issues.

Nokia Process Knowledge:

Familiarity with Nokia’s internal processes is a plus.

Communication and Collaboration Skills:

Proficient in English:

Excellent written and spoken English communication skills are essential for effective interaction with Altice.

Technical Communication:

Ability to clearly communicate complex technical ideas in writing, presentations, and face-to-face meetings.

Customer-Facing Experience:

Experience in a customer-facing role, including 24/7 emergency on-call support.

Escalation Management:

Experience in managing escalations across cross-functional teams and coordinating resources to resolve issues.

Additional Requirements:

Project Management: Knowledge of project management principles and methodologies.