Position Summary: Responsible for providing career advisement and developing a sector-based career pathway; ensures members have needed support services; supporting members in program activities; and referring members locate suitable job training programs and employment; maintaining continuing contact and providing employment retention services. Serves as a mentor, liaison and troubleshooter by managing cases day-to-day based on the members’ career plans. Essential Job Functions: + Observes all policies and procedures and attends all required trainings and certifications as scheduled. + Interviews, motivates, and guides members with the development of career plan. + Coordinate with Job Developer and Transition Coordinators to assist members with understanding and exploring needs, strengths, interest, aptitudes, experience, capabilities with career goals. + Guides the member through all activities as outlined in their career plan. + Facilitates IMPACT program members work readiness one-on-one sessions and in small groups. + Responsible for scheduling and facilitating workshops according to client needs + Develops and facilitates life skills and work readiness training curriculum + Consults with Employment Coordinator regarding curriculum and training needs + Plans and develops materials needed for each class using textbooks, handouts, workbooks, information from the Internet, and other sources based on Power of Possible training + Plans workshop and seminar topics and develops appropriate curriculum materials + Regularly meets with assigned members to monitor progress toward meeting employment goals as well as coordinating the mitigation of barriers to engagement in services, wellness and recovery, and employability. + Provides services in a flexible manner according to member’s schedule to maintain engagement in programs. + Responsible for capturing and recording employment information. + Provides outreach to members who have difficulty with maintaining engagement to encourage enrollment and successful participation in program services. + Stresses urgency and ownership, guiding members through a learn-by-doing process during their program engagement. + Document’s activities, participation, and employment progress in the case records and both HRA and FedcapCARES™ computer system. + Works with Community Coaches to provide outreach to members who fail to report to an appointment to identify and help address and underlying issues to encourage member to re-engage. + Experience working with public assistance recipients, formerly incarcerated individuals and those affected by the challenges associated with poverty. + Performs other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Education and Experience: + Bachelor’s degree in public administration or a related field, such as psychology, education, social work, vocational rehabilitation, or occupational rehabilitation from an accredited institution. + Minimum of two (2) years successful work experience in social services or other related field, and capacity (including language skills) to serve the program’s population. + Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality. + Highly organized and detail oriented. + Proficient in Microsoft Office. + Experience working with public assistance recipients, formerly incarcerated individuals and those affected by the challenges associated with poverty. Equal Opportunity Employer