Work with a team that supports growth and career development
Great team benefits
EA Hourly Rate
We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
About the role
This role exists to maintain optimal performance across all Order processing and Inventory tasks within the Automated CFC. This role will support the Customer Order Processing Manager to lead, manage, and support order processing, dispatch across the Automated CFC to ensure customer orders are picked, packed and fulfilled on time. This role will lead the Pick, Pack & Despatch teams in the absence of the Customer Order Processing Manager.
As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.
What you'll do
Manage the order processing & dispatch zones during the shift by coaching & supporting all teams through the bagging, picking and dispatch areas including Direct to Boot to ensure customers receive their orders in full
Demonstrate sound Fresh Food knowledge and a commitment to quality and fresh product provided to customers during the picking, packing & dispatch process
Support the Customer Order processing Mgr and training Team to coach and develop team to build capability and accountability for their area of responsibility
Assist the Customer Order Processing Mgr to identify and develop team to become future leaders
Support the Customer Order Processing Mgr by reviewing shift labour requirements against forecast ensure effective rostering is maintained at all time
Support the onboarding of new team members to ensure adequate training is provided (including manual handling)
What you'll bring
Ability to coach, motivate and inspire a large team to stretch their capabilities and unleash their potential
Knowledge of the Online order fulfilment processes and systems
Remain composed under pressure to deliver results whilst maintaining leadership profile
Communicate information and ideas to the team in a clear and focused way that is understood by team members and achieves outcomes
Financial acumen and ability to analyse information, identify trends and prioritise issues, then make effective decisions and deploy resources as needed
Ability to coordinate a diverse range of tasks and deliver a positive result
Computer literate
Effective written and verbal communication skills
What you'll experience
Team discounts across our range of Woolworths Group brands
A global business with endless career possibilities
A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.