Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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PRIMARY PURPOSE: Directs the independent bill review product for clients and external partners providing project leadership and management, market analysis and product development, and sales and marketing support.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Project Leadership
· Leads or sponsors cross-departmental or cross-functional teams to align product and services objectives.
· Collaborates with other stakeholders to develop project plans and ensures product and service integrity.
· Ensures an effective flow of information through appropriate channels and promotes the exchange of knowledge among colleagues.
· Analyzes the impact of conclusions and actions on people, technology, structure, and workflow across teams.
· May perform as project manager when completing product and service development work of small to moderate scope.
· Able to develop detailed project plans which capture tasks for all stakeholders.
Product Management
· Takes initiative to improve product efficiency and may lead implementing improvements.
· Independently develops product and service roadmap for assigned product(s).
· Manages activities related to the maintenance of assigned products and services.
· Acts as product subject matter expert for internal and external partners.
Market Analysis and Product Development
· Works with compliance to analyze changing market factors, including legal, competitive, and economic landscape and consumer insights, to develop products and services which drive business growth and deliver a great customer experience.
· Uses multiple data sources and tools to formulate business cases and articulate need for change.
· Maintains a broad perspective when analyzing information, looking beyond the immediate problem to the wider implications.
· Maintains an in-depth knowledge of customers, competitors, competitor offerings and marketplace trends.
Sales and Marketing Support
· Ensures the sales force has product knowledge, training, and support to confidently sell new products.
· Acts as content expert for communications related to products and services assigned.
· Builds and maintains strong relationships with internal and external partners.
· Works with marketing partners to develop campaigns, positioning and strategies for products and services.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
· Performs other duties as assigned.
· Travel as required.
QUALIFICATIONS
Education & Licensing
Bachelor's degree in business, marketing or a related field from an accredited college or university required, advanced degree preferred.
Experience
Ten (10) years of related experience to include five (5) years of bill review product and/or managed care services, or equivalent combination of education and experience required. In-depth and advanced knowledge of assigned product line and market required.
Skills & Knowledge
· Excellent oral and written communication skills, including presentation skills
· PC literate, including Microsoft Office products
· Analytical and interpretive skills
· Strong organizational skills
· Excellent interpersonal skills
· Excellent negotiating skills
· Ability to create and complete comprehensive, accurate and constructive written reports
· Ability to work in a team environment
· Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($57,238 - $80,000 + bonus eligibility). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.