Position: Cargo Handler

Schedule: Monday-Friday 2am-8pm (Subject to change based on need)

Compensation: $18.00 per hour

Job Description:

Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided. The Office Administrator will provide administrative support to all managers. These responsibilities may include clerical duties, filing, answering phone calls, responding to emails, assisting in driver training, and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and have a friendly demeanor.

Core Responsibilities & Duties:

Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners Use handheld scanners to efficiently track and maneuver freight through our distribution network Accurately label boxes and prepare freight for shipment Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts Must be able to obtain certification and safely operate forklift and other machinery as required Verify documentation and condition of freight to assure quality standards are achieved Must be able to frequently lift and/or move up to fifty (50) pounds Must be able to occasionally lift and/or move up to ninety (90) pounds Maintain a clean and safe working environment Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff Maximize office productivity through proficient use of appropriate software applications Establish uniform correspondence procedures and style practices Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files Maintain contact with customers, ensuring a prominent level of customer satisfaction Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed Other duties as assigned

Job Requirements & Qualifications:

Excellent communication and problem solving skills Strong team player that thrives in a fast-paced environment Must be flexible to work weekends and overtime as needed Forklift and general freight handling knowledge is a plus Strong customer service skills with focus on performance recognition Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities Proficiency in planning written and verbal communications Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web-based applications, etc.) Excellent interpersonal skills both written and oral Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes. Experience working in a transportation office environment a plus Must be 18 or older

Forward Air is an Equal Opportunity employer.

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