C.H. Robinson is seeking a **Cargo Security Carrier Manager** to serve as the primary point of contact for the customer’s carriers. In this role, you will be responsible for building relationships, measuring performance, and driving service improvements. As the direct representative of the customer to the carrier, you will work closely with the customer’s team, internal account teams, and carriers to ensure seamless operational integration. Success in this role requires strong relationship management, effective communication skills, an in-depth understanding of service and cost metrics, transportation industry expertise, and detailed project management capabilities. **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consist of, but are not limited to, the following: + Maintain customer security policies, protocols, and procedures while developing additional security measures as needed. + Work with various global cross-functional members to develop and implement customer-specific security strategies. + Respond to emergencies and security incidents as necessary. + Provide reports on incidents and breaches, conduct root cause analysis, and develop corrective action plans. + Analyze data to form proposals for improvements, including the implementation of new technology and solutions. + Collaborate to create and track performance improvement plans for carriers. + Continuously improve carrier management processes. + Publish and interpret carrier scorecards and service metrics. + Perform other duties or responsibilities as assigned according to team and/or country-specific requirements. **QUALIFICATIONS** **Required:** + Bachelor’s degree from an accredited college or university. + Minimum 4 years of professional experience. + Ability to travel up to 25% (domestically and internationally). **Preferred:** + Professional experience in cargo security, carrier sales, transportation, logistics, and/or supply chain. + Familiarity with CTPAT regulations and requirements. + Exceptional facilitation skills, including relationship management, presentation, documentation, and accountability. + Strong root cause analysis and analytical skills. + Strong negotiation and conflict resolution skills. + Demonstrated ability to communicate effectively at various levels within customer organizations (both written and verbal). + Ability to identify, understand, and execute market trends and pricing strategies. + Proficiency in Microsoft Office Suite of programs. + Values a diverse and inclusive work environment. **Disclaimer:** This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities and skills required of employees performing this role. **Equal Opportunity and Affirmative Action Employer:** C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected. CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability. **Benefits** We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .