EMPLOYMENT REQUIREMENTS:

- Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting or related field

- Bilingual in English, oral and written, bilingual Japanese preferred

- CargoWise experience required

- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

- Demonstrate aptitude for learning new technologies

- Ability to effectively communicate technical concept to a non-technical audience

- Ability to interface well with other members of the organization

- Maintain professional image in attitude, conduct and attire

- 2 years+ experience in forwarding industry, experienced in international shipping process

DUTIES:

- Implements, training and maintains Cargowise systems. Configure system functions and workflow to allow the integration of systems. Test Cargowise functions to ensure the system is meeting customer’s business and functional requirements.

- Identify Cargowise’s, the most famous global forwarding system, solutions requirements by interviewing clients, for analyzing work processes and operations; establishing solution objectives; preparing specifications.

- Implement and support Cargowise systems for new and existing customers, including design, product configuration, testing, data conversion, user acceptance test, and go-live support.

- Gather information for the development of custom applications to complement or integrate with existing software

- Communicate with customers and vendors in English and/or Japanese verbally and in writing

- Assist in various tasks involving other departments within the company, such as helpdesk, sales, development, network, and DEV team.