C.H. Robinson is seeking a dynamic Carrier Accounts Payable Representative! In this role, you will leverage your systems knowledge and critical thinking skills to resolve direct payables issues efficiently. You will communicate effectively with partners and internal salespeople, ensuring exceptional customer service and timely, detailed logs. You will thrive under pressure, making quick decisions and adhering to quality guidelines. Join us to contribute to process improvements and build professional relationships in a supportive team environment. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy. **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: + Leverage systems and processes to resolve issues daily, meeting error rate guidelines + Release direct payments to partners and invoices to customers + Utilize problem-solving and critical thinking to resolve partner issues + Make quick decisions and sound judgment calls when resolving issues + Escalate complex issues to senior team members or leadership + Adhere to established procedures and quality guidelines + Contribute ideas for process improvement + Develop professional relationships with internal and external customers + Continue to build skills and knowledge of direct payables processes + Provide backup support for team members as needed **QUALIFICATIONS** Required: + High School Diploma or GED equivalent + Minimum 2 years of data entry experience + Minimum 1 year of strong customer service experience leveraging written and verbal communication skills Preferred: + Proficient in Microsoft Office Suite of Programs + Previous experience with the Navisphere system + Strong written and verbal communication skills + Positive, professional attitude and excellent customer service skills with an ability to deal with conflict/sensitive topics + Strong interpersonal skills + Critical thinking skills and the ability to use own judgement and make decisions + Strong organization skills and attention to detail + Self-motivated and the ability to work independently + Ability to work in fast-paced, professional, and deadline driven environment + Effective in multitasking and prioritizing their skills and time + Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization + Values a diverse and inclusive work environment CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability. **Benefits** We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .