Nashville, TN, 37230, USA
13 hours ago
Carrier Execution Specialist, Middle Mile Partner Management (MMPM)
Description Amazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customer’s freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels. Middle Mile Partner Manager team is seeking a Carrier Execution Specialist to help develop a world class logistics process that delivers goods on time at the best cost. The candidate will work on implementation and management of at scale performance processes. This job will require Microsoft excel proficiency, deep diving metrics, and customer service skills. Key job responsibilities • Collaborating on the development and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs. • Identifying, coaching, and tracking Middle Mile carrier performance for Amazon’s Transportation Services (ATS) network carrier base. • Partnering with teams to identify and drive process improvements that improve carrier performance, on time, acceptance, and other key KPIs. • Pulling data from numerous databases (using Excel, Access, SQL and/or other data management systems) Basic Qualifications - High school or equivalent diploma - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience managing large data sets and utilizing to drive performance and process improvements Preferred Qualifications - 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience - 1+ years of management experience - Bachelor's degree - Experience with SQL Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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