Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

 

Job Summary:

You are expected to adhere to the company’s mission, vision and value statements. Be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them. Depending upon the particular outside service position, the responsibilities will always include the providing of world class service to the members and guests. This group is responsible for greeting, educating, informing, directing the guests and thanking them for their business. You will be providing golf bag attendant services, providing exceptional quality golf cart service, outstanding practice area experience, exceptional bag storage service, and club cleaning service following the round. Responsible for creating the first and last impression of a visit, these positions are critical to our goals. It is the responsibility of the outside service staff to be friendly, courteous and helpful under any and all circumstances.

 

Job Specifications:  

Outlet:  Jackson Hole Golf & Tennis

To learn more about our locations – visit Teton Employee - Our Properties  

Expected Pay Range:  $20.00 - $22.00 / hour

Skill Level: Entry

 

Job responsibilities include but are not limited to:

Show up on time and ready to work when scheduled.

Meet members/guests at bag drop and say hello to every member/guest arriving on property.

Meet members/guests at the conclusion of their round, clean their clubs, thank them for coming.

Help all members/guests load and unload golf bags from their cars.

Never leave bag stand unattended.

Ensure golf club rental sets are complete, clean, ready for guest round, and inventoried at end of round.

Responsible for cleaning golf carts. Golf carts are to remain: spotless at all times, coolers are clean and sanitized, sand and seed bottles are filled, towels are clean and folded, tees are stocked, score cards and pencils are stocked.

Responsible for collecting, cleaning and stocking golf balls on driving range.

You must be committed to superior guest service and quality standards. As a team member of your department, you play a key role in ensuring the team’s success and achievement of meeting and exceeding our guests’ expectations. Our goal is to receive a minimum of 95% on our member survey.

All duties relate to greeting golfers, handling golf bags, providing golf cart and range service and attending their clubs at the completion of the round.

Communicate with pro-shop as to traffic status to anticipate and prepare for guest needs.

Follow all guidelines, policies and procedures as they relate to golf, equipment rental, membership services and guest service programs.

Keep all golfer supplies stocked (tees, markers, scorecards, pencils, repair tools).

Keep all exterior clubhouse areas including golf shop/restaurant entrances clean and to maintenance standards. Regularly patrol parking areas, walkways, and staging areas for trash and debris. Check locker rooms and restrooms hourly, clean per standards.

Notify Head Pro immediately of any member and guest complaints. If possible, assist them in a prompt and courteous manner.

All employees will actively participate in training, observe company policies and procedures, and promote all company values relative to protecting the natural environment.

Comply with company uniform and grooming standards.

Notify Club Manager immediately of any injuries to co-workers or guests that arise or any incidents relating to harassment of any kind.

Cart attendants are not allowed to sit in golf carts unless they are moving them to and from cart storage or performing an assigned task.

Assist banquet operations when directed (setting chairs up on driving range, prepare venue space, etc).

Other duties as assigned.

 

The “must haves” for this position include:

Customer service experience

Excellent people skills

Excellent communication skills

Cart attendant experience

 

What's in it for you? 

Housing / RV Sites Available (for limited FT roles) 

Complimentary and discounted Golf rounds 

50% discount on restaurant meals 

40% retail discount plus online ProDeals 

FREE Participation in In-Park guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living by one of the most picturesque national parks! 

 

Before you apply, visit http://www.TetonEmployee.com for detailed information about housing and other information you will find helpful.

 

 We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com 

 

The expected pay range is $20.00 - $22.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  506849
Reference Date: 01/28/2025 
Job Code Function: Golf Services