AREAS OF RESPONSIBILITY:

Interaction with Assignment Managers, Business Partners and others stakeholders on moves, immigration questions, etc. Responsible for co-ordination of immigration expiries report updates, and co-ordination with vendors Assist Immigration Specialist with “non-mobile” immigration issues Assist with implementation of new processes and involved in fixing any issues  Assist with review and response to exception requests Data validation on immigration support documentation, and co-ordinate obtaining signatures, issuing and in some circumstances drafting documentation Responsible for initial review of UK certificates of sponsorship & liaising with Assignment Managers for approval Initiating and interacting with vendors providing a range of services  Request, review and issue relocation cost estimates to the business under supervision and inputting into the client system if required Preparation of documentation for assignees (e.g. employment verification letters) Responsible for data integrity for assignee records Filing and uploading relevant documentation to client’s system e.g. letters, memos, approval emails, etc.  Responsible for printing, mailing and tracking expatriate documentation on a regional basis  Answering calls for and management of the Mobility Helpdesk and escalating queries as appropriate Provide support with both regular and misc. reporting requirements  Provide support to the team in ad-hoc duties Be an agile resource as and when required by business need

EXPERIENCE/SKILLS:

To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas. Experience in the Mobility-field is not essential

Excellent analytical skills and attention to detail – an ability to review data, detect and correct numerical or grammatical errors, take responsibility for data quality Previous office based administration experience Strong organizational skills, proactive approach Client service focus, responsiveness and a “can-do” open-minded attitude Good judgment – knowing when to escalate an issue combined with a willingness to be flexible Good communication and relationship management skills Understands the importance of confidentiality Ability to prioritize workload and meet deadlines Enthusiastic, keen to learn and adaptable to new administrative policies and processes Competent IT user of Microsoft Office, particularly Outlook, Excel and Word