Case Aide - Heap and Wrap Job Details Job Location 175 Fulton Ave 4th Floor, Hempstead, NY, 11550 - Hempstead, NY Position Type Full Time Education Level High School Diploma or Educational Equiv Salary Range $20.00 - $20.00 Hourly Travel Percentage None Job Category Admin - Clerical Join Our Team as a Case Aide! Are you passionate about supporting Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Aide to join the Home Energy Assistance Program (HEAP) and WRAP (Weatherization) Program. Salary: $20/ hour Schedule: 8:45AM-4:45PM, Monday- Friday Location: Hempstead, NY Reports to: Program Director What drives the core purpose of this job: The Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization). What are the key responsibilities: + Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs. + Process client applications, complete required forms and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services. + Interact with other agencies and heating and utility companies. + Prepare and maintain appropriate records and departmental paperwork + Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.). What key knowledge, skills, and abilities are required to excel in this role: + High School Diploma or educational equivalent required, Bachelor's Degree preferred. + Minimum of one year of relevant experience working with low-income households. + Excellent interviewing, communication and organizational skills required. + Must be detail-oriented. + Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments. What We Offer + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays. + Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts. + At EAC Network, you'll find more than a job—you'll find a supportive, growth-focused workplace that values equity, justice, and belonging. Enjoy hybrid and flexible work schedules, generous PTO, Summer Fridays, and a commitment to wellness, recognized by Cigna’s 2023 Silver Healthy Workforce Designation. Join us and make a real impact in communities across Long Island and NYC!