Case Associate
Catholic Charities of the Archdiocese
Bi-Lingual Spanish Speaking Preferred:
Essential Functions of the position are detailed below and include any physical requirements below that.
+ Manages a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations
+ Accurately and timely updates client files and program databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies while performing job expectations
+ Manages all client complaints as well as crisis situations in consultation with their supervisory chain, in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience
+ Recognizes unsafe or potentially unsafe situations to take appropriate action to always ensure safety. Immediately communicates with chain-of-command when safety concerns arise. Responsible for implementing and enforcing all established safety procedures
+ Monitors residents' activities including child parent interactions/childcare arrangements and overnights, particularly curfews and bedtimes and documents such activities, as required
+ Oversees menu planning, meal preparation, and the completion of cleaning chores and follows up, as needed
+ Accurately logs, stores, and tracks all in-kind donations
+ Must maintain a flexible schedule to work evenings, weekends, and/or holidays, as needed
+ Completes all required trainings
+ Works on special projects, as assigned
X Kneel and move from sitting, bending, kneeling, or standing multiple times a dayX Push and pull objects up to 25 poundsX Climb up and down up to 3 flights of stairs at a timeX Lift up to 25 poundsAdditional Requirements:
Other Requirements Comply with program and/or Agency requirements related to (check all that apply).X Background check, including any program specific requirements Physical examination TB Testing Drug Testing Driver's License and reliable transportation Agency-specified automobile insurance Additional Requirements:
Immediate Supervisor: Bi-Lingual Center DirectorDirectly Supervises: N/AIndirectly Supervises: N/A
Education and Experience Requirements:
Relevant Education: Preferred: High SchoolMinimum: GED
Relevant Experience:Preferred: N/AMinimum: N/A
Certification/Licensure:Preferred: N/AMinimum: N/A
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