Summary:

Case coordination assists individuals to achieve physical and mental wellness through the planning of health and social services. This includes but is not limited to advocacy, assessment, planning, and education. The case coordinator along with the care team will ensure that the individual is established with services in a coordinated, effective, and efficient manner. The case coordinator will offer support as well as monitor and track an individual's progress throughout the course of his/her treatment.

Schedule: M-F 8am-4:30pm

Essential Duties and Responsibilities:

Coordination of client engagement through appointments, aftercare plans, schedules and meetings in
collaboration with treatment team. Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment. This may include communication or coordination for UR, legal, and employment needs for the client. Provides case coordination services for clients through coordinating transportation needs. Providing individual case coordination sessions. Assists in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs. Assists with groups to support clinical services provided, and supporting clients on a weekly basis to
support engagement in the program. Participates in treatment team collaboration and maintains professional, collaborative communication with
counselors and treatment team. Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with
program timelines Collaboration with client navigation team for client aftercare needs. Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and Client Navigation team. Participate in mandatory corporate training, program training and professional development. Other duties as assigned

Education, Licensure, & Experience

High School Diploma or equivalent required. 1 year in a drug and alcohol or mental health setting preferred. Driver’s License preferred. Current CPR, AED and First Aid preferred.

Total Rewards:

Paid Time Off (Accrual begins upon hire! Paid Mental Health Days Tuition Reimbursement Tuition Discounts Licensure and Credential Supervision Reimbursement Wellness Programs and Membership Discounts Partnered  Retail Discount Medical Insurance Dental Insurance Vision Insurance Health Savings Accounts Flexible Spending Accounts Company Paid Life Insurance 401(k) with Company Match Employee Recognition Programs Referral Bonus opportunities Employee Assistance Program! And More!  

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

 

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.