Case Management Extender- Community Hospital Anderson Job Ref 2407770 Category Patient Support Department Case Management Schedule Full-time Facility Community Hospital Anderson 1515 N. Madison Ave. Anderson, IN 46011 United States Shift Day Job Hours Monday - Friday 8:00am - 4:30pm, weekends, holidays per department requirements **Join Community** Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. **Make a Difference** The Case Management Extender provides non-licensed, clerical and administrative support to the RN and SW Case Managers to facilitate and execute discharge plans and other related case management activities as needed. Duties include but are not limited to, calling or faxing information for patient care transitions, including SNF, Home Healthcare, Assisted Living, Outpatient Treatment Centers, etc.; assist with locating appropriate facilities for placement of patients moving to another level of care; facilitation of the transfer to alternate care facilities including arranging transport, facilitating referrals for home care services, and providing general administrative support; assist licensed CMs with regulatory requirements; scheduling post-D/C Physician appointments. **Exceptional Skills and Qualifications** + High School Diploma or GED required. + Associates’ degree preferred. + Three years of experience with medical/business computer applications, e.g., Epic and proficiency in word processing, spreadsheet preparation and electronic mail required. + Must have working knowledge of medical systems and medical terminology, or must complete department approved training within three months of hire. + Ability to manage projects and assignments from start to completion + Ability to use customer service skills to provide an exceptional experience + Ability to collaborate and build effective relationships + Ability to work under pressure + Ability to be detail oriented + Ability to be organized + Ability to communicate complex/technical information effectively both orally and in writing + Ability to effectively maintain databases + Ability to improve processes + Ability to independently manage time and priorities + Ability to maintain confidentiality + Ability to self-motivate + Ability to travel between locations + Ability to utilize Microsoft Office Suite **Why Community?** At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.