The Counseling Services office seeks an in-person Case Manager, reporting to the Director of Counseling Services, who is responsible for individual and group counseling, case management, crisis management, consultation, and intervention support. This is a full-time, 12-month position.

Case Management: 65%
• Coordinate overall interdisciplinary plan of care of students as related to students’ behavioral health
• Arrange for access and referrals to appropriate medical or mental health care
• Encourage and assist students to engage with treatment expectations and/or University expectations and address barriers and obstacles that may arise
• Research, develop, and maintain relationships with community behavioral health and medical providers for referral and consultation purposes
• Monitor and track students as they move through the referral process, including determining appropriate level of treatment, effectively bridging their care, and following up post-referral
• Foster and encourage developmentally appropriate self-advocacy skills in students to manage their academic, personal, and fiscal responsibilities
• Attend to the needs of students in crises with significant mental health problems, suicide, or substance use risk. Evaluate threat and assesses risk to self and/or the community
• Attends weekly Student Affairs SSN meeting and working with campus partners to support needs of students of concern. Campus partners include Dean of Students, other Case Managers, Public Safety, etc.
• Serve as primary clinician for online students seeking support and referral assistance as needed
• Provide advocacy and support for students who require psychiatric hospitalization, including working collaboratively with hospital staff to develop appropriate discharge plans and assist in students’ transition needs in post-hospitalization process
• Provide individual or group supervision to Counseling Services’ graduate interns as requested

Staff Clinician: 30%
• Provide individual and group counseling, crisis intervention and case management services via in-person and telehealth sessions
• Provide crisis assessment and intervention, community outreach and education
• Participate in Counselor-on-Call protocol including weekends, after hours, break periods and holidays
• Assist with mental health related leave of absence and post-hospitalization processes for students in concert with Student Affairs to support their successful return to the campus community and academic programs
• Maintain clinical notes, monthly statistics, necessary clinical documentation, administrative forms, and electronic records in accordance with department policy
• Requires an understanding of the educational, developmental, cultural, and social needs of a diverse student population comprised of domestic and international students
• Collaborate with fellow Counseling Services staff on centralization efforts to ensure that services, policies, and procedures remain equitable and consistent across campuses and implement Quality Improvement initiatives
• Participate in individual and group supervision regularly as well as staff training and retreats
• Contributes to sustaining and enhancing an inclusive working and learning environment

Student Affairs Duties (5%)
• Participate in University-wide committees and programming/events such as Orientation, Open Houses, Commencement, and other events as requested
• Maintain knowledge related Title IX, FERPA and HIPPA regulations and response protocol
• Assist with clinical support and travel to other campuses as needed ·
• Other duties as assigned by Supervisor
• Ability to work occasional nights and weekends