Summary: Provide individual and group counseling, case management services, and program activities for the program's clients. Why Work for SMOC? + Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. + Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. + Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. + 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. + Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. + Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: + Provide individual and group counseling to assigned clients; collaborate with Clinical Supervisor as needed. + Establish a treatment plan for each individual. + Provide related information and referrals to community-based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing. + Coordinate all services required by the treatment plan. + Ensure clients comply with program guidelines and complete assigned daily chores. + Maintain complete and accurate client files and records; complete all required paperwork accurately and timely. + Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the treatment plan. + Maintain weekly contact and reassess, evaluate and document adherence to the treatment plan regularly. + Support clients in their continued economic development planning. + Provide monthly communication where necessary and mediate any conflict. Advocate in Housing Court. + Maintain up to date case notes, telephone contact log and referrals to community-based services. Enter all client data into the required database(s) daily. + Participate as a member of the Case Management team, attend all team meetings. + Conduct groups and workshops related to the clients' needs as appropriate. + Assist clients in arranging appointments and transportation. + Engage all clients by understanding and addressing their needs whether within or outside the scope of work. + Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas. + Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. + Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures. + Other duties as assigned. Knowledge and Skill Requirements: + Minimum of one year experience in Human Services or related field. + Certification or license in substance abuse counseling (CADAC or LADAC) or at minimum enrolled in a certificate program. + If applicable, a minimum of 3 years continuous sobriety. + Minimum one year assessment, advocacy and case management skills. + Sensitivity to low-income people of diverse backgrounds; excellent listening skills. + Ability to work independently and collaboratively. + Strong written and verbal communication skills. + Must have valid driver’s license, reliable transportation and meet insurance standards. Organizational Relationship: + Directly reports to Clinical Supervisor and Program Director. + Direct reports for this position are none Physical Requirement: + Ability to drive a vehicle + Must be able to ascend/descend stairs in residences Working Conditions: Some travel via employee’s personal vehicle is required. A successful background check is required. We are an equal opportunity employer committed to diversity in the workplace. Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0% of the week in scheduling coordination with the department manager. We are an equal opportunity employer committed to diversity in the workplace 8am-4pm ; Monday-Friday 35