Framingham, MA, 01701, USA
20 hours ago
Case Manager, Residential Recovery
Summary: Provide individual and group counseling, case management services, and program activities for the program's clients. Why Work for SMOC? + Flexible schedule, work/life balance and a 35-hour work week. + Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. + Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment. + Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer. + Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer + EyeMed Vision Insurance + 403(B) Retirement Plan with a company match on day one. + Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability. + Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: + Provide individual and group counseling to assigned clients; collaborate with Clinical Supervisor as needed. + Establish a treatment plan for each individual. + Provide related information and referrals to community-based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing. + Coordinate all services required by the treatment plan. + Ensure clients comply with program guidelines and complete assigned daily chores. + Maintain complete and accurate client files and records; complete all required paperwork accurately and timely. + Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the treatment plan. + Maintain weekly contact and reassess, evaluate and document adherence to the treatment plan regularly. + Support clients in their continued economic development planning. + Provide monthly communication where necessary and mediate any conflict. Advocate in Housing Court. + Maintain up to date case notes, telephone contact log and referrals to community-based services. + Enter all client data into the required database(s) daily. + Participate as a member of the Case Management team, attend all team meetings. + Conduct groups and workshops related to the clients' needs as appropriate. + Assist clients in arranging appointments and transportation. + Engage all clients by understanding and addressing their needs whether within or outside the scope of work. + Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas. + Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. + Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures. + Other duties as assigned. Knowledge and Skill Requirements: + Minimum of 1 year experience in Human Services or related field. + Certification or license in substance abuse counseling (CADAC or LADAC) or at minimum enrolled in a certificate program. + If applicable, a minimum of 3 years continuous sobriety. + Minimum one year assessment, advocacy and case management skills. + Sensitivity to low-income people of diverse backgrounds; excellent listening skills. + Ability to work independently and collaboratively. + Strong written and verbal communication skills. + Must have valid driver’s license, reliable transportation and meet insurance standards. Organizational Relationship: Directly reports to Clinical Supervisor and Program Director. Direct reports for this position are none. Physical Requirements: Ability to drive a vehicle. Must be able to ascend/descend stairs in residences Working Conditions: As part of the responsibilities of this position, the Case Manager, Residential Recovery will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. We are an equal opportunity employer committed to diversity in the workplace. Monday - Friday; 9am-5pm 40
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