Bronx, NY, US
38 days ago
Case Manager

PURPOSE: 

The Cedar Knolls House, Hard to Place Group Residence, serves girls ages 16 to 21 who exhibit a wide range of emotional and behavioral challenges stemming from acute and/or chronic traumatization. All of the youth are referred by the Administration for Children’s Services or Juvenile Justice system. The Group Residence provides supervised living units and programs of therapeutic and recreational services that emphasize family interaction and strengthening of community support networks, as well as increasing independent living skills. The goal for all of our youth is to transition them back to the community within a year of placement to a family member, significant adult connection, achieve housing, higher education, etc.

 

POSITION OVERVIEW:

The Case Manager will engage with residents and staff in a manner which promotes positive program participation. The Case Manager will work in conjunction with the Clinical Team to assist with matters relating to our resident population. 

 

KEY ESSENTIAL FUNCTIONS:

Client Engagement

Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. Evaluates and assesses independent living skills, and supports clients in meeting individual goals. Advocates on behalf of residents with other services providers. Links residents to community based treatment and collaborate with other services providers when coordinating services. Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. Interprets and explains agency policies and procedures to residents. May run groups under supervision. Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. Accompanies residents to appointments as needed. Other duties as assigned.

Team Process

Participates in intake, assessment, discharge, and follow-up conferences. Participates in regular staff meetings and trainings.  May be asked to travel to offsite meetings and trainings. Participates in planning and execution of special and holiday events.

Documentation

Files incident reports as appropriate. Completes regular and timely documentation of all resident interactions, including progress and informational notes. Insures progress notes meet monthly billing documentation requirements, if applicable.

 

CORE COMPETENCIES for the position include:

Excellent resident engagement skills Strong verbal and written communication skills Attention to detail Ability to work independently as well as with a team

EDUCATIONAL/ EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

Bachelor’s Degree is Required; Master’s Degree in Social Work, Human Services or related field preferred Spanish speaking a plus

 

COMPUTER SKILLS REQUIRED:

Familiarity with working in Windows, Excel, and Connections preferred. Ability and willingness to learn new systems and application software

 

VISUAL AND MANUAL DEXTERITY:

Travel in the community with residents utilizing agency vehicle Engage in physical activities with the residence  Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. Able to input data into the Electronic Health Record. Limited applications of manual dexterity and hand-eye coordination.

 

WORK ENVIRONMENT/PHYSICAL EFFORT

Travel in the community with residents utilizing agency vehicle Ability to assist residents with carrying groceries, laundry and other household items. Engage in physical activities with the youth Walk up and downs stairs.

 

If you join us, you’ll have these great benefits:

 

Generous time off in addition to paid agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans  Tuition assistance and educational loan forgiveness Free continuing education opportunities  403(b) retirement benefits and a pension Flexible spending accounts for health and transportation  24/7 Accessible Employee Assistance Program   Life and disability insurance  Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

 

Who we are:

 

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

 

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