Title: Case Manager Program: New Providence Women’s Shelter Salary Range: $42,000- $45,150 Program Description: The New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, an on-site Article 28 Clinic provides primary and behavioral health care services. Essential Duties and Responsibilities: The essential duties of the Case Manager include but are not limited to the following activities: + Conducts intake and assessments, makes necessary referrals for services and completes/updates psycho-social assessments of clients. + Provides case management services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved. + Inputs all client information and updates in a timely fashion into the CARES system as well as the client’s physical chart. + Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services + Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines + Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities. + Maintains liaison with representatives from community organizations. + Provides escort services to clients’ appointments as needed. + Attends and participates in the program meetings. + Performs other duties as assigned by the Team Leader, Clinical Director or Program Director. Qualifications: + High School/GED Diploma and experience as described below OR Associate's Degree + One to two years (1-2) year of experience working with homeless adults, substance use and/or mental health populations. + Teamwork, Organizational, Interpersonal, Communication, Computer, Bilingual a plus + Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively and efficiently as possible. + An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients. + Excellent oral, writing, and listening skills. + An ability to interface with clients as well as all levels of staff. + Knowledge of Case Management software (CARES). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel. + Bilingual or multilingual a plus. Job Details Pay Type Hourly Employment Indicator Regular Education Level Equivalent Experience Hiring Min Rate 42,000 USD Hiring Max Rate 45,150 USD