POSITION SUMMARY:

The Case Manager serves as a member of the Recovery team of WestCare Tennessee and works to ensure collaboration with the Counselor, Employment Specialist and Peer Support Specialist in the Substance Abuse and Mental Health Services Administration (SAMHSA) Next Chance Workforce grant. This role is responsible for case management services including, but not limited to exploring and identifying community resources, facilitate communication between community resources and other treatment providers, coordinate services and assist individuals in obtaining benefits.

ESSENTIAL JOB FUNCTIONS:

Embraces and embodies the mission, vision, guiding principles, and goals of WestCare Tennessee. Provide case management services and assistance to program participants struggling with substance abuse, and those in recovery. Deliver evidence-based curriculums to individuals in a group setting. Refer individuals to individual, group, and family group counseling services provided by WCTN or other appropriate service providers. Complete documentation required for the clinical recordings. Assesses the needs, conditions, and desires of assigned program participants. Educates and refers program participants to community agencies and businesses that appropriately address their needs for food, shelter, clothing, employment, transportation, etc. Assists participants with establishing or re-establishing community support systems. Acts as advocate on behalf of program participants to improve access to vital services. Participates in clinical staffing decisions regarding the participant’s current strengths and resources, and their need for additional resources. Completes documentation of services provided in a timely manner. Provides input into the patient’s treatment needs and disposition. Perform individual follow up interviews to document individual progress, to make additional referrals if needed and to maintain active communication throughout the duration of their enrollment in the program. Participates in case conferences involving assigned program participants. Prepares Discharge Summaries, as needed. Coordinates activities and monitors progress for sober living participants. Communicate with referral sources and conduct eligibility screens for sober living participants. Attend necessary monthly integrated staff team meetings. Maintain strong professional relationship boundaries with individuals served. Maintain strong professional relationship boundaries with organizations/ community agencies who refer individuals to WestCare Tennessee. Submit weekly report to Project Director. Work closely with Project Director, Research Assistant, and WestCare Foundation Evaluation team regarding the collection of data and reporting of program outcomes. Attend in-person and virtual program conferences and meetings, community meetings, and events as deemed necessary. Perform additional tasks that support a productive office workflow as deemed necessary by Project Director. Will engage and complete the required WestCare Tennessee eLearning, and any other program related trainings.