Position Summary:

The person in this position will be responsible for linkages to community resources to meet the goals and needs of clients in the program. The case manager will assess the strengths and challenges of clients using a person-center approach, facilitating a plan of care for each individual. Essential Job Functions include those listed below.

Essential Job Functions:

Case management of a large caseload of participants, up to 30 at a time; Have a strong working knowledge of supportive services, and community resources; Ability to link clients to needed programs and provide warm handoffs; Heavy documentation; Assist clients in securing documentation and services needed to provide proper services; Implement and enforce an Individual Service Plan approach (ISP) using positive messages, home visits, communication and problem-solving skills. Provide referral services for clients and family to appropriate services and community resources for outreach, education and community services; Attend required monthly Guam Homeless Coalition Continuum of Care meetings and/or trainings; Serve as an advocate/liaison for youth and families at court, school, and Wellness Recovery Action Plan (Wrap) Team meetings and with other collateral agencies regarding programmatic issues; Conduct all necessary administrative functions including ensuring client completion, maintenance and submission. Ensure availability of documents for files and report all related issues to the Case Manager Supervisor; Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and Perform all other duties as assigned.