QUALIFICATIONS
·         Post-secondary education or equivalent.

·         Reimbursement experience and/or a willingness to learn.

·         Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape.

·         Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory.

·         Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset.

·         Strong customer service, communication, problem-solving and interpersonal skills required.

·         Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient’s emotional, educational, and health literacy needs.

·         Demonstrates cultural competency.

·         Making decisions using sound judgment, and meeting deadlines.

·         Ease of working in a paperless environment.

·         Proven ability to work autonomously within a team environment, in a remote/virtual setting.

·         Strong sense of organization, attention to detail, and ability to multi-task.

·         Proficient in Microsoft Office applications (Outlook, Word, and Excel).

·         Strong Computer and Technical skills\: Excel, Word, Outlook, tablets, web- portals/internet use.

·         Mindful of accuracy and thoroughness of data entry for reporting requirements.

·         Making decisions.

·         Ease with working in a paperless environment.

·         Excellent written and verbal communication and interpersonal skills.

·         Established high speed internet access from home office.