Ontario, Canada
12 days ago
Case Manager
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QUALIFICATIONS

Post-secondary education or equivalent. Must be fluent in verbal and written communication and interpersonal skills for both English and French Reimbursement experience and/or a willingness to learn. Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape. Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory. Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset. Strong customer service, communication, problem-solving and interpersonal skills required. Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient’s emotional, educational, and health literacy needs. Demonstrates cultural competency. Making decisions using sound judgment, and meeting deadlines. Ease of working in a paperless environment. Proven ability to work autonomously within a team environment, in a remote/virtual setting. Strong sense of organization, attention to detail, and ability to multi-task. Proficient in Microsoft Office applications (Outlook, Word, and Excel). Strong Computer and Technical skills\: Excel, Word, Outlook, tablets, web- portals/internet use. Mindful of accuracy and thoroughness of data entry for reporting requirements. Making decisions. Ease with working in a paperless environment. Excellent written and verbal communication and interpersonal skills. Established high speed internet access from home office.
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