We are seeking a talented individual to join our Case Management team at Wellnz. This role will be based in Auckland. This is a hybrid role that has a requirement of working at least three days a week in the office. Wellnz, now a part of Marsh, is dedicated to supporting our clients with injury management, return to work support, and overall wellbeing services. This is a unique opportunity for a passionate and values-driven professional to make a difference in people's lives.

We will count on you to:

Manage a portfolio of cases on behalf of our client, ensuring compliance with Client Service Level Agreements and ACC Audit StandardsPromote a healthy and safe working environment while maintaining high standards of customer service in accordance with the Code of Claimant RightsConduct regular client contact to discuss claims and foster effective working relationshipsKeep management informed about progress and ongoing client relationshipsCommit to your professional development and maintain a competent practice

What you need to have:

Proven experience in Case Management or Claims Management, preferably from a Government body or insurerStrong knowledge of ACC legislationRelevant tertiary qualifications in business, rehabilitation, or a health-related disciplineExcellent communication, interpersonal, and leadership skills

What makes you stand out:

Sensitivity to equity, culture, and disabilitiesSelf-motivated, energetic, and confident in working independentlyA commitment to the philosophy of a case management model of practice

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leadersWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communitiesOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.