Summary: Provide case management services to assigned clients transitioning from emergency shelter/ street into permanent housing. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community based services. The target population is formerly homeless individuals who meet the chronically homeless definition and demonstrates a recovery focused mindset. Why Work for SMOC? + Flexible schedule, work/life balance and a 35-hour work week. + Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. + Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment. + Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer. + Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer + EyeMed Vision Insurance + 403(B) Retirement Plan with a company match on day one. + Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability. + Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: • Provide case management services for clients exiting emergency shelter systems or the streets in an effort to successfully transition to enhanced self-sufficiency. • Establish a service plan with each individual. • Provide related information and referrals to community based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing. • Coordinate all services required by the service plan. • Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the service plan. • Establish a respectful relationship with clients and schedule regular visits to monitor the service plan. • Maintain weekly contact and re- assess, evaluate and document adherence to the service plan on a regular basis. • Support clients in their continued economic development planning. • Assist clients in establishing positive relationships. Provide monthly communication where necessary and mediate any conflict. • If the tenancy is endangered for any reason, ensure that the client resolves the issue and retains the tenancy or assist the client in finding a sustainable housing alternative instead of returning to shelter. • Maintain up to date case notes, telephone contact log and referrals to community based services. Enter all client data into the required database(s) on a daily basis. • Participate as a member of the Case Management team, attend all team meetings. • Conduct groups and workshops related to the clients needs as appropriate. • Assist clients in arranging appointments and transportation. • Engage all clients by understanding and addressing their needs whether within or outside the scope of work. • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas. • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures. • Other duties as assigned. Knowledge and Skill Requirements: • Bachelor’s Degree preferred, or a minimum of three years experience in Human Services or related field. • Minimum one year assessment, advocacy and case management skills. • Sensitivity to low-income people of diverse backgrounds; excellent listening skills. • Ability to work independently. • Good written and verbal communication skills. • Bi-lingual preferred. • Must have valid driver’s license, reliable transportation and meet insurance standards. Organizational Relationship: Directly reports to Program Supervisor or Manager. Direct reports of this position are none. Physical Requirements: Ability to drive a vehicle. Must be able to ascend/descend stairs in residences Working Conditions: Some travel via employee’s personal vehicle is required. As part of the responsibilities of this position, the Stabilization Case Manager - travels will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. We are an equal opportunity employer committed to diversity in the workplace