Job Summary The Case Manager is a registered nurse responsible for coordinating the care and services for an assigned unit-based patient population. The Case Manager promotes quality of care, supports effective resource utilization, and facilitates the patient's progression of care to proactively plan for the patient's safe and timely discharge to the most appropriate level of care. The Case Manager serves as the key resource for the patient's multi-disciplinary care team and works collaboratively with all members of the patient's health care team and patient representatives to achieve desired clinical, financial and quality outcomes. The Case Manager analyzes current systems and variances to prevent delays and identify opportunities for improvement. This position reports to the Manager, Case Manager or Director. Case Management is collaborative process, which assesses, collaborates, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual's health needs through communications and available resources to promote quality, cost-effective outcomes. All Case Manager activities will be patient centered, proactive, require on-going assessment of needs, evaluation of resources, and education as needed. The Case Manager is responsible for presenting options in an unbiased manner and meeting compliance with HIPPA. Advocacy and education are at the heart of all activities focusing on providing the best possible clinical outcomes. Case Management activates its processes to secure the right service to the right patient at the right time at the right level of care. #STC Qualifications Education Requirements 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree Completes and maintains all competencies and trainings as required for role. Experience Relevant Experience Certification and Licensure PA Registered Nurse License Required Skills Computer Skills to include use and navigation Excellent Communications Skills Excellent Interpersonal Skills Microsoft Office Applications Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour