“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare 

What You Will Do to Change Lives 

Under direct supervision, serves as a primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community.  In addition, this position provides knowledge of a specialty area to the treatment team and program.

Shifts Available: 

Full Time; 8:00 am - 5:00 pm; Monday - Friday

Expected starting wage range is $21.49 - $26.25.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have) 

High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate’s degree and two (2) years of experience; OR Bachelor’s degree in Social Services Must possess at least 1 year of experience in the area of specialty served (e.g. Benefits, Educational, Employment, etc.) Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to drive clients to appointments and groups, etc. Preferred bilingual Spanish

What’s In It for You* 

Paid Time Off: For Full Time Employee it is 16.7 days in your first year   Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).  Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)   Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship   Online University Tuition Discount and Company Scholarships   Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan  For more information visit:  https://www.telecarecorp.com/benefits 

Join Our Compassionate Team 

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

Program Type: Community-based

Please note that if you are specifically interested in referring a family member, loved one, or client for enrollment in the Telecare Assisted Outpatient Treatment (AOT) program, please be sure to do so by contacting the IHOT program and specifically stating your desire to make a referral to the Telecare AOT program. The IHOT program will be the first step in clinically assessing whether an individual meets the nine criteria of Laura’s Law that is required for AOT placement and will proceed to make referrals accordingly.

# of Members: The teams will serve a combined 120-150 consumers per quarter (40-50 per team), or 480-600 per year (160-200 per team

Who We Serve: Adults diagnosed with a serious mental illness that are resistant to mental health treatment. Family education is provided to family members or caretakers.

About the Program: Telecare In-Home Outreach Team (IHOT) is a centralized program offering mobile teams to provide in-home outreach to adults with serious mental illness (SMI) who are reluctant or resistant to receiving mental health services. IHOT offers services throughout San Diego County.

The IHOT program also serves as the gatekeeper program through which referrals to the Telecare Assisted Outpatient Treatment (AOT) program are made. The AOT program is part of a continuum of supportive services offered to individuals with serious mental illness who are opposed to engaging in treatment services and who meet the nine criteria of Laura’s Law.

EOE AA M/F/V/Disability 

*May vary by location and position type 

Full Job Description will be provided if selected for an interview. 

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.