Position Summary Under the direction of the Director of Crisis Services, the Case Manager will provide case management services in order to support the crisis intervention and follow-up plan for each client. These services will be implemented using a strength-based, trauma informed, systematic perspective, and will include coordination of services with clients, families, existing treatment providers and linkage to additional community-based therapeutic resources and supports. Essential Duties and Responsibilities include the following. Other duties may be assigned. Employees are expected to be awake and alert while working. Assist the Crisis Services leadership with coordinating all crisis services and perform other duties as directed. Document all client-related communication, interactions, and contacts in progress notes. Monitor/Manage Medical Record documentation needing to be attached to a client’s medical record Assist the Crisis Services leadership in maintaining compliance of Medical Records. Consult/Collaborate with community agencies to identify potential resources for our clients and families Coordinate community referrals needed/recommended by the Mobile Crisis Team Leads Monitor/Manage Data collection for reports and presentations as directed by Crisis Services leadership Run statistical findings from data collection for Reporting purposes. Monitor/Manage sufficient supplies, vehicles and building related operational needs for the program operations, submitting needs requests to the Director of Crisis Services. Assist and monitor program billing practices Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Requires a bachelor’s degree with at least one year of experience.