Job Overview
Review, assess and process Safety data and information, across service lines, received from various sources and distribute reports/data onwards to both internal and external third parties following applicable regulations Standard Operating Procedures (SOPs) and internal guidelines under guidance and support of senior operation team members.

Essential Functions

To Prioritize and complete the assigned trainings on time.Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming - Adverse Events(AE)/endpoint informationdetermining initial/update status of incoming eventsDatabase entryCoding AE and Products, writing narratives, Literature related activities as per internal/ project timelines.Ensure to meet quality standards per project requirements.Ensure to meet productivity and delivery standards per project requirements.To ensure compliance to all project related processes and activities.Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring your individual training plan and training transcript are reconcilable.Creating, maintaining and tracking cases as applicable to the project plan.Identify quality problems, if any, and bring them to the attention of a senior team member.To demonstrate problem solving capabilities.Liaise with different functional team members, e.g. project management, clinical, data management, health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.May liaise with client in relation to details on day to day case processing activities.To mentor new teams members, if assigned by the Manager.• Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes.• Perform other duties as assigned.• Lead/ Support department Initiatives• 100% compliance towards all people practices and processes•n addition to the above mentioned responsibilities, depending on the project requirement, the team member may perform medical review of non-serious adverse events (AEs) and non-serious adverse drug reactions (ADRs) which includes reviewal of AE coding, past medical history, concomitant medications, expectedness/ listedness, causality assessment and other medical information and ensure completeness and accuracy of data according to applicable regulations and guidelines, SOPs, project-specific guidelines, and medical evaluation guidelines and communicate with the team leads for any correction required in the case and maintain appropriate documentation for all communications.

Qualifications

Bachelor's degree in life sciences or related field.

+1 year in Pharmacovigilance and/or case processing

Advanced level of English

Proficient with Safety Database and internal/client applications.

Familiar with global, regional, and local clinical research regulations.

Proficient in Microsoft Office and web-based applications.

Strong organizational, time management, and communication skills.

Ability to multi-task, meet deadlines, and manage priorities.

Ability to delegate and adapt to changing demands.

Extensive use of telephone and face-to-face communication.

Regular sitting; occasional travel; flexible shifts.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com