Washington, DC, 20080, USA
13 days ago
Case Processing Supervisor
Acts as a supervisor, reporting to the NCIF Manager. Acts as a recognized technical or functional expert. Ensures the timely processing of all new claims, from receipt through the screening process, data entry, verification, editing, letter generation and disposition. **Job Responsibilities** + Daily management of the NCIF mail room to include: overseeing the processing of both inbound and outbound mail.• Maintaining inventory levels for all stationary used in the production of debtor statements, notices, correspondence and maintaining the maintenance on all equipment.• Responsible for the execution of the duties of the Case Processing team and participation in all yearly A-123 audit reviews pertaining to the case processing team and Quality Control throughout the entire process.• Ensures that up-to-date and accurate records of inquiries are maintained and reported.• Enters, transcribes, and verifies data. + Responsible for loading data into system(s)and generating related correspondence.• Responsible for scanning hardcopy correspondence and forms and entering scanned images into system, and processing electronically received correspondence.• Responsible for organizing and expediting the handling of incoming and outgoing mail.• Responsible for training new hires to conform to all government rules and regulations. **Minimum Qualifications** Bachelor's Degree in a related field or an Associate’s Degree and the equivalent years in related experience U.S. citizenship, Supervisory Experience, and successful completion of a public trust background investigation required. **Other Job Specific Skills** • Experience in a high-volume mail room preferred but not required. • Specialization in a particular technology or business application. • Demonstrated ability to perform detailed work consistently and accurately. • Polished, professional demeanor with good interpersonal skills. • Experience with Government spreadsheet software. • Proficient in Microsoft Office, including Project and SharePoint • Strong verbal, written, presentation, problem solving, and decision-making skills. • Experience with government contracts and knowledge of related policies and requirements is preferred. • Flexible and adaptable to changing priorities EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
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